01 / REPAIR
Repair
Screen · Battery · Charging · Camera
Repair prices
English
JAPAN 1 minute from JR Omori Station, Central East Exit Open daily 10:00–19:00
Phone & Device Repairs in Omori — iPhone, iPad, Apple Watch, Android & Game Consoles
Broken phone? Ready to sell? Looking for a used one? Let’s find the right option for you.
02 / BUYBACK
Sell Your Phone
Free appraisal · Individual phones welcome
Message us on LINE03 / USED PHONE SALES
Used Phone Sales
Browse phones, prices and condition online
Explore the online store04 / MAIL-IN SERVICE
Mail-in Repair & Buyback
Contact us before sending your device from anywhere in Japan
Message us on LINERepair, data preservation and buyback depend on device condition. Appraisal and timing vary. Contact us before shipping.
NEW ONLINE STORE
Sumaho Station Omori
Your next phone. From anywhere in Japan.
Explore the Sumaho Station Omori online store. Ask us about delivery across Japan or selling your phone by post.
Explore the online storeAsk about buying or selling on LINE
Online payments are being prepared. Contact us on LINE for purchase and mail-in buyback arrangements. Image for illustration; ask about unlisted models, including iPad.
Repair prices
Screen replacement
¥3,800〜
Repair prices →Battery replacement
¥3,300〜
Repair prices →Camera repair
¥5,800〜
Repair prices →Water damage
¥5,500〜
Repair prices →Charging problem
¥6,600〜
Repair prices →Motherboard repair
¥22,000〜
Repair prices →Prices include tax. Timing and parts availability vary.
Our repair and used iPhone warranties
iPhone
3 months
Motherboard repairs for any device, including iPhone: 1 month
iPad, Android, Apple Watch, game consoles & MacBook repairs
1 month
Motherboard repairs for any device, including iPhone: 1 month
Used iPhones purchased here
6 months
Our repair warranty covers faults that develop during normal use in the part we repaired or replaced. Used iPhones bought from us are covered for faults that develop during normal use.
For replacement screens, the warranty covers touch problems that develop during normal use only. Lines on the screen, cracked or broken glass, and damage from liquids, drops or knocks are not covered.
Water damage repairs are not covered by a warranty. Damage caused by liquids, drops, knocks, cracks or customer handling is not covered.
Repair prices
Choose your brand, then select your model.
Prices include tax. Timing and parts availability vary.
Find us in Omori
Smartphone Repair Center Omori
1-11-5 Omori-kita, Ota-ku
Tokyo 143-0016, JapanFind us on Google Maps
1 minute from JR Omori Station, Central East Exit
Open daily 10:00–19:00
1F, Kyowa Nanabankan BE’S Building1-11-5 Omori-kita, Ota-ku
Tokyo 143-0016, JapanFind us on Google Maps
Frequently asked questions
Where can I find English-speaking phone repair in Tokyo?
Smartphone Repair Center Omori offers English-speaking repair enquiries one minute from JR Omori Station’s Central East Exit. Ask about iPhone, iPad, Android, Apple Watch and game console repairs, or phone buyback and used iPhones. Send your model and issue on LINE before visiting or mailing your device from elsewhere in Japan.
Will my data stay on the device?
We prioritize keeping data, but cannot guarantee it. Back up first if possible.
Can I send a device from elsewhere in Japan?
Yes. Contact us on LINE before shipping for instructions, cost and timing. You pay shipping to the shop.
Do you offer LCD and OLED screens?
For supported models. Price, display characteristics and functions depend on the replacement part. We are independent, not an Apple or Google authorized service provider.
How long does a repair take?
Timing depends on the model, issue, parts and queues. Motherboard repairs start from about five days. Confirm before visiting.
Can I sell a faulty phone?
Send the model and fault details. Acceptance and price depend on inspection; we cannot purchase every device.
What should I prepare before selling?
Back up data you want to keep. Ask about account locks, identification and accessories before visiting.
Can you help in my language?
Staff support is available in Japanese, English, Nepali, Filipino, Indonesian and Burmese. Other website languages do not imply staff support.